Koko Hills - Phase 3A Koko Rosso Koko Hills - 第三A期 Koko Rosso

Working with Ruby is always productive and always a pleasure. She quickly understands needs and requirements after a short briefing and then goes into action! She has great market insight and intelligence, and stays in touch with regular updates. I have worked with Ruby on several house/apartment projects and can highly recommend her as a real estate expert in Hong Kong.

Professional, fast, has a good grasp of what customer is looking for. Easy to work with and not pushy.

If I can be brutally honest - I generally haven’t had great experiences with estate agents and don’t hold them in high regard. Poor communication, not listening, not being flexible (and many other things of you require a full list :) Ellen, conversely, has been amazing and genuinely made what could otherwise have been a stressful experience a real joy. From the off Ellen listened to what I was looking for, clarified my requests, and then set about showing me only properties I would be interested in. She was totally transparent in her thoughts on each instead of trying to ‘sell me’; she was super responsive; she flexed completed to my schedule and ultimately once we found a property I wanted to move into, I really felt that she went the extra mile not just to secure it but also get due diligence sorted and arrange all the start-up utilities etc. This may sound like an over the top note but I mean it with all sincerity. Please thank Ellen on my behalf. Ben